RETURNS & EXCHANGES

POLICY

 

No Refunds

No exceptions 

NO Store Credit

No EXCHANGES FOR ANOTHER ITEM. HOWEVER, IF YOU HAVE PURCHASE, if the ITEM IS in stock;WE WILL BE HAPPY TO EXCHANGE FOR SIZE OF THE SAME STYLE. 

You must email us at INFO@HOUSEOFBABYDOLL.com to notify us of exchange. In this email please include your NAME, EMAIL, PHONE NUMBER, the item description, and reason for exchange.

RETURN PACKAGES MUST BE SHIPPED TO OUR LOCATION WITHIN 3 BUSINESS DAYS OF THE DATE THE CUSTOMER PACKAGE ORDER WAS RECEIVED. 

*ITEMS MUST BE UNWORN,UNWASHED (FREE OF ANY STAINS FROM MAKEUP, DEODORANT, OR WEAR) AND UNDAMAGED.

* RETURN SHIPPING WILL NOT BE REFUNDED. CUSTOMER IS RESPONSIBLE FOR COVER SHIPPING CHARGES OF PRODUCT THAT IS BEING EXCHANGE.

FINAL SALE ITEMS

NON RETURNABLE,NO EXCEPTIONS:

ALL ITEMS FOUND IN SALE CATEGORY, OR USED A DISCOUNT OR PROMO CODE TO PURCHASE ARE NON-RETURNABLE.

NON-RETURNABLE ITEMS

  • BODYSUITS

  • WHITE IEMS

  • SWIMWEAR

PRODUCT AVAILABILITY

AT HOUSE OF BABY DOLL WE STRIVE TO BE CONSTANTLY BRINGING IN NEW AND UNIQUE STYLES ON A WEEKLY BASS TO PROVIDE OUR CUSTOMERS WITH NEW ARRIVALS DAILY. DUE TO HIGH DEMAND OF OUR PRODUCTS, OUR ITEMS SELL OUT VERY QUICKLY. ON OCCASION, CERTAIN ITEMS DISPLAYED ON OUR SITE MAY BE RESTOCKED, BUT ITS NOT GUARANTEE.

COPYRIGHT

WE WANT TO CLARIFY THAT NO OTHER SHOPS ARE APPROVED FOR OUR PICTURE USE WE ARE TAKING ACTION AGAINST THESE COPYRIGHT INFRINGEMENTS.

FURTHERMORE, ALL IMAGES PHOTOGRAPHS, AND PROMOTIONAL GRAPHICS APPEARING ON THE HOUSEOFBABYDOLL.COM & @HOUSEOFBABYDOLL ARE THE EXCLUSIVE PROPERTY OF HOUSE OF BABY DOLL.

FOR ANY QUESTIONS CONCERNING OUR RETURN POLICY AND OUR TERMS AND CONDITIONS, PLEASE CONTACT US AT INFO@HOUSEOFBABYDOLL.COM

 Send ALL EXCHANGE ITEMS TO:

HOUSE OF BABY DOLL

(PLEASE EMAIL FOR ADDRESS)